Text Message Scams

BMI FCU will never send a text asking members to input their account information, verify account data or update their records. If you get one of these texts, follow these steps from the Federal Trade Commission:

  • Delete text messages that ask you to confirm or provide personal information: Legitimate companies don't ask for information like your account numbers or passwords by email or text.
  • Don't reply, and don't click on links provided in the message: Links can install malware on your computer or phone and take you to spoof sites that look real but whose purpose is to steal your information.
  • Treat your personal information like cash: Your Social Security number, credit card number and financial institution and utility account numbers can be used to steal your money or open new accounts in your name. Don't give them out in response to a text.
  • Place your cell phone number on the National Do Not Call Registry.
  • If you are an AT&T, T-Mobile, Verizon, Sprint or Bell subscriber, you can report spam texts to your carrier by copying the original message and forwarding it to the number 7726 (SPAM), free of charge.
  • Review your cell phone bill for unauthorized charges, and report them to your carrier.
  • For card protection, we offer Visa Card alerts with MyCardRules. Turn off your card as needed if you suspect odd activity. 

For additional information, you can visit The Federal Trade Commission's website. If you have any questions or concerns, please contact us at 614.707.4000.