CALL-24

Please note: Effective August 1, 2025, this service will be phased out as the technology is no longer supported. If you have not already, we encourage you to enroll in Online Banking, download the Mobile App mobile banking , and explore all its amazing features including performing the same inquiries you would have completed with Call24! 

CALL-24 is a free, menu-driven, telephone banking service, which enables you to bank at your convenience. Manage your money 24 hours-a-day, seven days-a-week without waiting to speak to a Member Service Representative.
 
614.707.4190 or 800.548.7572

To access CALL-24, follow these instructions:

1. Enter your account number, followed by the # sign.
2. Enter your access code, followed by the # sign. 
3. You must know your ID for your Savings, Checking, or any other accounts.
4. The # sign must be entered after each input.
5. Dollar amounts are entered without decimals. For example, $1,234.56 would be entered as 123456#, and $1,000.00 would be entered as 100000#.
6. When entering a date, you must enter six digits: two for the month, two for the day and two for the year. For example, May 4, 2018 is entered 050418#.
7. You must press 1# to process a transaction and 9# to cancel a transaction.
8. At the conclusion of your call, you must completely disconnect yourself from CALL-24. Please use the service code for Goodbye, 99#, to end the call.

You have a maximum of 10 minutes to use CALL-24 per call.

Already a CALL-24 user? Begin using Expert Mode!
Expert Mode allows you to bypass the regular menu and go directly to your preferred menu selection.

Activate Expert Mode:

1. Call 614.707.4190 or 800.548.7572
2. Enter your account number, followed by the # sign.
3. Enter your access code, followed by the # sign.
4. Choose Option 7 (Additional Options), then Option 2 ( Change Preferences), and Option 2 (Change to Expert Mode).


 Expert Mode Service Code List

Codes can be entered at any time, during the message or after.