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Fraud Awareness and Prevention Center

Prevent Fraud From Happening to You!

Fraud is constantly evolving and staying informed is your best defense. Our monthly blog breaks down how fraud happens, what to watch for, and how you can take action to prevent and report it. Visit our Blog Center for additional resources designed to help you stay protected and take action if you suspect fraud!

Phone Scams are on the Rise

We may text, call or email you if we have a question about a recent purchase, but we will NEVER ask you for your visa card number, online banking credentials, social security number, or account number.

Never give out personal information
Never give out Online Banking credentials
Never give out account, credit/debit card, or CVV numbers
Never tell anyone your one-time passcode (2-FA)

Report Identity Theft or Fraud

We recommend you visit www.IdentityTheft.gov and follow the federal action plant to help you with your claim. Anyone can become a victim of identity theft or financial fraud.

Call the companies where you know or suspect the fraud may have occurred.
Place a fraud alert on your credit report and get copies of your report.
TransUnion Call: 800.680.7289 or write: P.O. Box 6790, Fullerton, CA 92634
Equifax Call: 800.525.6285 or write: P.O. Box 740256, Atlanta, GA 30374-0241
Experian Call: 888.EXPERIAN (888.397.3742) or write: P.O. Box 9532, Allen TX 75013
Report identity theft to the Federal Trade Commission (FTC).
File a report with your local police department.

Report Lost or Stolen Visa

During Business Hours: 614.707.4000
After Hours: 888.297.3416

Looking for more?

Subscribe to our CreditLines Newsletter for additional ways to identify, prevent, and report fraud.

Protect Yourself Using These BMI FCU Services

Explore all the ways you can protect yourself with our Online and Mobile Banking Services mobile banking .

Download the BMI FCU app and use Face or Fingerprint ID from your mobile or tablet
Use Digital Payment Services to avoid carrying too many cards
Get online eStatements straight to your BMI FCU mobile app to prevent trash-theft.
Use our Financial Wellness Tools to give you an in-depth look at your personal finances, credit report, and more.

Online Learning

Check out the Identity Protection module, available in our Online Learning Center. Learn more about Identity Theft, Fraud and Security, and watch a short video on Foiling Identity Theft below: