Identity Theft & Fraud Resources

Prevent Fraud From Happening to You! 

This is a reminder to please be cautious about about the information you share. There are simple, preventative actions we advise you to take in order to better protect your information.

We may text, call or email you if we have a question about a recent purchase. We will only ever ask you to verify the purchase. We will NEVER ask you for your visa card number, online banking credentials, social security number, or account number. Do not give this information to someone that you think is us, not even the last 8 digits of the credit card.  

Phone Scams are on the Rise

Phishing and spoofing scams are some of the most common tactics used by fraudsters to target individuals and businesses alike. A BMI FCU, we believe that awareness is your best defense. Here’s what you need to know to stay vigilant and protect yourself from falling victim to these schemes.

Report Lost or Stolen Visa

During Business Hours: 614.707.4000
After Hours: 888.297.3416

Report Identity Theft or Fraud

We recommend you visit www.IdentityTheft.gov and follow the federal action plant to help you with your claim. Anyone can become a victim of identity theft or financial fraud. 

• Call the companies where you know or suspect the fraud may have occurred.
• Place a fraud alert on your credit report and get copies of your report.
• TransUnion Call: 800.680.7289 or write: P.O. Box 6790, Fullerton, CA 92634
• Equifax Call: 800.525.6285 or write: P.O. Box 740256, Atlanta, GA 30374-0241
• Experian Call: 888.EXPERIAN (888.397.3742) or write: P.O. Box 9532, Allen TX 75013
• Report identity theft to the Federal Trade Commission (FTC).
• File a report with your local police department.

Protect Yourself Using These BMI FCU Services

Explore all the ways you can protect yourself with our Online and Mobile Banking Services mobile banking .

• Download the BMI FCU app and use Face or Fingerprint ID from your mobile or tablet
• Better monitor Visa Card activity with Visa Card Alerts with MyCardRules*
• Use Digital Payment Services to avoid carrying too many cards
• Get online eStatements straight to your BMI FCU mobile app to prevent trash-theft.
• Use our Financial Wellness Tools to give you an in-depth look at your personal finances, credit report, and more.

Online Learning

Check out the Identity Protection module, available in our Online Learning Center.  Learn more about Identity Theft, Fraud and Security, and watch a short video on Foiling Identity Theft below: 

+Card Alerts are provided at no additional cost from BMI FCU. Message and Data rates may apply. MyCardRules is a registered trademark of Jack Henry & Associates, Inc.®